A Citizens' Charter represents the commitment of the Organization towards standard, quality and time frame of service delivery, grievance redress mechanism, transparency and accountability.
Following are the list of Citizen's Charter published by few Departments, Government of Assam for delivery of notified services under ARTPS.
Revenue & Disaster (Dharitree) :
1. RoR (Record of Right), Jamabandi Copy
2. Mutation Order
Revenue & Disaster (ePanjeeyan) :
3. Marriage Certificate
4. Certified copy of Deed
5. Non Incumbent Certificate
6. Appointment for Deed/Marriage
7. Dog Registration
8. Animal Tax Payment
9. Veterinary Trade Licence
The above services can be availed by the citizen either though online in the RTPS site https://rtps.assam.gov.in/ or in the PFC (Public Facilitation Centre) after the proposed launch date 24-08-2020 by the State Govt.of Assam.